Sparkline is a Data & Analytics business, working with some of the biggest brands in NZ and across APAC. We are a partner of both Google and Adobe, and build deep partnerships with our clients in all aspects of their work with data, from hygiene, to advanced analysis, through to sophisticated education programs.
At Sparkline, we’re not interested in being ‘the smartest guy in the room’. We want to be a trusted partner, strategic asset and integral part of our client’s business. We are a small team and at our strongest when we leverage each other’s strengths. We roll up our sleeves and move at lightning pace to get the job done!
Our Sparks have a deep understanding of our Client’s business, leverage industry knowledge and digital analytics techniques to provide creative solutions to solve real business problems.
At Sparkline, we are in the people business. Our Technical Account Manager will be passionate about supporting our existing local clients as well as the growth of our client base.
You will provide accurate technical service before and after the point of sale, ensuring customer satisfaction, and support the Country Manager in NZ as well as the technical and analyst teams around the region.
You will work to meet the agreed targets while adopting the fail fast and learn faster attitude of all sparks along the way, we move fast and love the thrill of the pace!
This role will suit someone who is excited by the opportunity to work within a diverse team in a collaborative manner who is able to oversee and address our customers’ technical needs.
As a Technical account manager, you should be a tech-savvy professional, able to explain technical details and requirements to both a technical and a non-technical audience. You should also be results-driven and aspire to achieve specific goals.
Ultimately, you should be able to provide technical, product and business knowledge to support sales process and strengthen customer relationships. You would also have had experience working with Technical Delivery teams previously such as Analysts, Integrators and/or engineers within the Data/Digital space.